Identifying important Activities within the SCOR Processes

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The Supply Chain Operations Reference (SCOR) model has been developed by the Supply Chain Council to provide a best-practice framework for supply chain management practices and processes with the goal to increase performance.


The SCOR model consists of five major process categories: Plan, Source, Make, Deliver and Return

Starting from that best practice processes are defined up to level three.

Model for Best practice Supply Chain Processes
Supply Chain Operations Reference Model (SCOR, SCC 2000)

Research Question

In 2004 Lockamy and McCormack published an exploratory study on the question

What are the most important supply chain management planning practices in the Plan, Source, Make, Deliver decision area that relate to supply chain performance?


From literature and the questionnaires nine general practices are derived, that might influence performance.

  • Planning processes
  • Collaboration
  • Teaming
  • Process measures
  • Process credibility
  • Process integration
  • IT support
  • Process documentation
  • Process ownership

Using factor analysis the authors find that “Planning processes” and “Collaboration” is especially important for supply chain performance within all SCOR process categories. The aggregated results are shown in the following table.

Results Lockamy and McCormack (2004)
Results Lockamy and McCormack (2004)


Lockamy, A. III, & McCormack, K. (2004). Linking SCOR planning practices to supply chain performance: An exploratory study International Journal of Operations & Production Management, 24 (12), 1192-1218 DOI: 10.1108/01443570410569010

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